Frequently asked questions
Everything you might want to know about Kuro Ai — pricing, privacy, devices, memory and more. If your question is not here, write to hello@kuro-ai-baby.com.
Is Kuro Ai free to try?
You can start instantly and explore the catalog. Full conversations and premium features unlock with a subscription, which you can cancel at any time.
Are the companions real people?
No. Every character on Kuro Ai is an entirely fictional AI persona designed by our writers. They are not based on, or intended to represent, any specific real person.
Do they remember our conversations?
Yes. Memory is part of what makes Kuro Ai feel alive — your companion remembers the names, preferences and stories you share, and brings them back naturally.
How is my data kept private?
Conversations are encrypted in transit (TLS) and at rest. We never sell your data and we do not use your conversation content to train third-party models.
What devices are supported?
Any modern browser on phone, tablet or desktop. There is nothing to install — open the site and start chatting.
Can I cancel anytime?
Yes. One click in your account settings cancels your subscription at the end of the current billing period.
How much does Kuro Ai cost?
We offer one simple subscription. Current pricing is shown on the checkout page when you start.
Which payment methods do you accept?
Major credit and debit cards through our secure payment provider. Additional methods may be available in your region at checkout.
Is there a free trial?
We sometimes offer limited free trials and promotions. When available, the trial details are shown at checkout.
What is the minimum age?
You must be 18 or older to use Kuro Ai. The product is designed for adults and we enforce this requirement.
Is the content explicit?
Kuro Ai is an adult-oriented product. Conversations can be intimate but always remain within our content guidelines.
What is not allowed?
Content involving minors, non-consensual scenarios, real-person impersonation, illegal activity or anything that violates our Terms of Use.
How do you handle abuse reports?
You can report any conversation or behaviour from your account. Our team reviews reports promptly and may suspend accounts that violate the Terms.
Can I delete my conversation history?
Yes. You can clear individual chats or delete your entire account at any time. Deleted data is removed within a reasonable retention window.
Can I export my data?
Yes. You can request a copy of your account data and conversation history by writing to hello@kuro-ai-baby.com.
Will my data be used to train AI?
We do not sell or share your conversation content with third parties to train their models.
Do you use cookies?
We use strictly necessary cookies for authentication and a small number of analytics cookies. Details are in our Privacy Policy.
Is Kuro Ai available worldwide?
The Service is available in most countries. Local availability may depend on payment provider coverage and applicable law.
Do you have a mobile app?
Not yet. The site is fully responsive and works as a web app — you can add it to your home screen for a native-like experience.
Can I choose more than one companion?
Yes. Your subscription gives you access to the full cast. You can switch between characters at any time.
Can I customise a companion?
You influence their behaviour through how you talk to them. Their core personality is intentionally fixed — that is what makes each character distinct.
Do companions speak languages other than English?
Most companions reply in the language you write to them. Quality and fluency vary by language.
Can companions send voice messages?
Voice is on our roadmap. Today the experience is text-based with rich personality and memory.
Can they send images?
Companions can share images that are part of their profile. They do not generate explicit imagery on demand.
What happens if I lose my password?
Use the password reset link on the sign-in page to receive a recovery email. Contact support if you no longer have access to your inbox.
How do I contact support?
Email hello@kuro-ai-baby.com and we will reply as quickly as possible — usually within one business day.
Are conversations moderated?
We use automated systems and human review for safety, focused on preventing prohibited content rather than reading routine conversations.
Will companions remember me forever?
They retain context across sessions for as long as your account is active. You can clear memory at any time from settings.
Can I run Kuro Ai offline?
No. The Service requires a live connection because the model and your memory live on our servers.
How is Kuro Ai different from a generic chatbot?
Every character is hand-written and tuned by people who care about voice, mood and continuity. It is a designed experience, not a generic assistant.
Will more characters be added?
Yes. We add characters slowly and deliberately because each one takes time to write, design and tune.